BigLots Reviews
(Rated by 2090 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.8
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Price & Quality4.8
- Customer Service4.0
- Shipping & Delivery5.0
- Return Policy4.3
Recent Customer Reviews (14)
Jakob Nygaard
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Hayden Carter
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Priscilla Giltner
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Finley Summers
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Phoebe Robinson
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André Fernandes
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Maritza Baumgartner
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Daniel Maclennan
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Aidan Birch
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Lucille Émond
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Payment Methods
Accepted Payment Options:
Prices for items on Biglots.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For BigLots credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
BigLots Pros & Cons
Pros
1
Affordable Prices: Big Lots offers a wide range of products at reasonable prices, including furniture, mattresses, home decor, and more.
2
Variety of Products: The store provides a diverse selection of items, including home essentials, pet supplies, groceries, and electronics.
3
Contemporary Furniture Options: Big Lots offers contemporary furniture options from budget-friendly brands like Ashley, Broyhill, and Lane Home.
4
Good Quality for Price: Many customers find the quality of Big Lots' products to be good for the price, especially for Christmas decorations and snacks.
CONS
1
Customer Service Issues: Some customers have reported rude and unprofessional customer service agents, which can make resolving issues difficult.
2
Durability Concerns: There are complaints about the durability of some products, particularly furniture items like sofas, sectionals, and recliners.
3
Assembly Problems: Some customers have issues with the assembly of outdoor furniture, which can be frustrating.
4
Advertising Issues: The Big Lots app has been criticized for its frequent ads, which can hinder the shopping experience.
5
Price Increases: Some customers have noticed significant price increases over the years, making it less competitive with other stores.
6
Return Policy Restrictions: The return policy has restrictions, which can be inconvenient for some customers.
BigLots Features and Benefits
Features
30-day Return Policy
Allows returns of products within 30 days if in original packing, original condition, and with original receipt
Flat Rate Furniture Delivery
Ships entire order for one low rate on furniture, mattresses, and large items with estimated delivery window and shipment confirmation email
Clearance Prices
Provides significant discounts on various items including furniture and home goods
Everyday Low Prices
Offers already low prices without need for coupons or sales gimmicks
Rewards Program
Gives 5% discount on all purchases and is free to join
Affordable Furniture Prices
Provides wide selection of furniture including living room, dining, bedroom, and home office at affordable prices
Affordable Mattress Prices
Offers various mattress sizes, types, and softness levels at affordable prices
Wide Range of Products
Includes furniture, home decor, electronics, toys, kitchenware, bedding, pet supplies, groceries, and more
Contemporary Furniture Options
Available from budget-friendly brands like Ashley, Broyhill, and Lane Home
Good Quality for Price
Delivers good quality relative to price, especially for Christmas decorations and snacks
Online Sales and Clearance Items
Allows access to online sales and clearance items
Convenient Shipping Options
Provides shipping options for purchases
Customer Engagement
Solicits feedback and listens to customer voices
Big Lots Credit Card
Earns $5 in rewards for every $100 spent
Special Financing Offers
No interest for 6 months on purchases of $250+